Travel LLC

Service
3.0
Price
3.0
Products
3.0
United States
Travel LLC
Service
3.0
Price
3.0
Products
3.0

Travel LLC

United States

About

Reviews

Service
3.0
Price
3.0
Products
3.0
Mary M
January 24, 2020
Analyst
Attaching more reviews here because I had an amazing time traveling with Chidi Ashley Travels and I would highly recommend them!
Did you find this review helpful?
Adrienne Dow
January 1, 2020
I felt cheated and lied to.
I am extremely disappointed in Chidi Ashley and would not travel with her anymore. I felt cheated out of money. I was disappointed with her unwillingness to take any responsibility for the lack of activities. I did not appreciate being lied to about not being able to travel when she just wanted to travel somewhere else. My friend and I went to Bermuda in November 2019. November can get rainy and we addressed these concerns with Chidi but we were brushed off. It rained the entire trip. I know Chidi can't control the weather, but we didn't have any backup activities planned. We didn't do a lot of the activities but weren't refunded our money. We were supposed to take the Twizzy, but the rental company cancelled because of the weather. When we asked for a refund from Chidi, she said that she wasn't going to give us one because not enough of us signed up. We didn't sign up because we knew they weren't going to let us drive on those narrow roads in the rain. When we asked Chidi what we paid for, she really inflated the cost of the hotel. We stayed 2 to a room and the hotel was about $250/night. That's $125/person for 5 days, which is at most $625 each. She quoted us a price of $800 each. This is very dishonest because she booked the room early so we know for a fact that it wasn't that high. Speaking of dishonesty, she sent us an email saying that she couldn't travel for health reasons and wasn't able to join us on the trip. We checked her Instagram and she was in Thailand at the Lantern festival. She lied to us so she could get out of hosting the trip. She offered us $150 off of her next trip instead of giving us that discount for this trip. The replacement host wasn't bad, but wasn't great either. We made the trip great, but it was because of the group of women that came. Another dishonest thing was the transportation cost. Transportation was not covered. We had to pay for taxis to almost every place we went. The collective of 8 women were so unhappy with the value of the trip that we arranged a group call with Chidi to discuss our concerns. Instead of taking any responsibility, she lied to us, insulted our intelligence by giving us inflated numbers, and did not take any responsibility for the lack of activities. We wanted to know where our money went to and since most of the activities were cancelled we wanted to know if we could get a refund. After many emails and complaints from all of us she decided to give us a measly $90 back. She even had her hr company send out an email because we were really pressuring her about the cancelled activities. The pictures that she posts on Instagram are fake. She tried to post us having a good time when she wasn't even there. When we started complaining en masse, all of the pictures were removed. This trip was poorly planned and over inflated. If she knew it was going to rain, we should have had adequate replacement activities. We did not. Her immaturity did not allow her to even apologize. No way are all of us unhappy and we are just making it up. I would not recommend her or her company.
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Location

United States
Service
3.0
Price
3.0
Products
3.0
Write a review
Mary M
January 24, 2020
Analyst
Attaching more reviews here because I had an amazing time traveling with Chidi Ashley Travels and I would highly recommend them!
Did you find this review helpful?
Adrienne Dow
January 1, 2020
I felt cheated and lied to.
I am extremely disappointed in Chidi Ashley and would not travel with her anymore. I felt cheated out of money. I was disappointed with her unwillingness to take any responsibility for the lack of activities. I did not appreciate being lied to about not being able to travel when she just wanted to travel somewhere else. My friend and I went to Bermuda in November 2019. November can get rainy and we addressed these concerns with Chidi but we were brushed off. It rained the entire trip. I know Chidi can't control the weather, but we didn't have any backup activities planned. We didn't do a lot of the activities but weren't refunded our money. We were supposed to take the Twizzy, but the rental company cancelled because of the weather. When we asked for a refund from Chidi, she said that she wasn't going to give us one because not enough of us signed up. We didn't sign up because we knew they weren't going to let us drive on those narrow roads in the rain. When we asked Chidi what we paid for, she really inflated the cost of the hotel. We stayed 2 to a room and the hotel was about $250/night. That's $125/person for 5 days, which is at most $625 each. She quoted us a price of $800 each. This is very dishonest because she booked the room early so we know for a fact that it wasn't that high. Speaking of dishonesty, she sent us an email saying that she couldn't travel for health reasons and wasn't able to join us on the trip. We checked her Instagram and she was in Thailand at the Lantern festival. She lied to us so she could get out of hosting the trip. She offered us $150 off of her next trip instead of giving us that discount for this trip. The replacement host wasn't bad, but wasn't great either. We made the trip great, but it was because of the group of women that came. Another dishonest thing was the transportation cost. Transportation was not covered. We had to pay for taxis to almost every place we went. The collective of 8 women were so unhappy with the value of the trip that we arranged a group call with Chidi to discuss our concerns. Instead of taking any responsibility, she lied to us, insulted our intelligence by giving us inflated numbers, and did not take any responsibility for the lack of activities. We wanted to know where our money went to and since most of the activities were cancelled we wanted to know if we could get a refund. After many emails and complaints from all of us she decided to give us a measly $90 back. She even had her hr company send out an email because we were really pressuring her about the cancelled activities. The pictures that she posts on Instagram are fake. She tried to post us having a good time when she wasn't even there. When we started complaining en masse, all of the pictures were removed. This trip was poorly planned and over inflated. If she knew it was going to rain, we should have had adequate replacement activities. We did not. Her immaturity did not allow her to even apologize. No way are all of us unhappy and we are just making it up. I would not recommend her or her company.
Did you find this review helpful?

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