CLEOPATRA HAIR SALON
Achieving a high degree of customer satisfaction–and improving on that rate each year–should be a major goal of any business. Keeping customers satisfied provides the opportunity for repeat business. Satisfied customers are likely to tell their friends or associates about the positive experience they had, generating additional customers. In the case of a company that sells to other businesses, being able to provide endorsements from customers can be crucial to closing a sale with new customers.